FAQ

Frequently Asked Questions

Click here to go to the Purchase Courses page. Then, click on your State to see a complete list of approved courses by your State.

Our CE courses are all offered online. You can start a course anytime, progress through it at your own pace and complete it when it suits you. Our courses contain reading materials, engaging videos and illustrations to enhance your learning experience.

Every unit in a course has a short quiz that has 5 multiple-choice questions. The answers to the questions are found in the content of the same unit. You can attempt the quiz as many times as you need to achieve a pass mark of at least 60%.

Yes. Our CE courses have been optimized to work on personal computers, tablets and smartphones.

Yes. You will need a working Internet connection to be able to progress through the course and view its videos.

If you are not completely satisfied with our courses, we offer a 100% money back guarantee. We will fully refund your fees provided your email request is received within 14 days from the date of purchase.

Please note that we cannot provide a refund if you have completed a course and already received your Certificate of Completion.

Click here to go to the Purchase Courses page. Then, click on your State to see a complete list of approved courses by your State. To purchase a course, simply click the “Add to Cart” button for your chosen course. When you have finished selecting your desired courses, simply click on the shopping cart to proceed to checkout.

If you’re not already logged in, you will be prompted to either log in or create a new account if you’re a new user.

Once you have logged in, click on My Account at the top of the website and then click on Orders on the left menu. You will be able to view and download your receipts for past purchases.

You will find your purchased courses on the My Courses page. You can find the link to the My Courses page in the top navigation bar of this website or by clicking here. Please note that you will need to be logged in to be able to view your courses.

Please use the form on our Contact page to write to us. We aim to respond to you within 24 hours.

Every unit in a course has a short quiz that has 5 multiple-choice questions. The answers to the questions are found in the content of the same unit. You can attempt the quiz as many times as you need to achieve a pass mark of at least 60%.

If you’re experiencing video playback issues, it could be because you’ve remained on the web page for too long or you’ve lost your Internet connection. To resolve this issue, simply “refresh” or “reload” your web page and the videos should be working again.

As soon as you have completed a course, you will see a link to download your Certificate of Completion under “My Certificates” on the My Courses page. Please note that you will need to be logged in to be able to view your Certificates.

Once you have logged in, click on My Account at the top of the website and then click on Account Details on the menu on the left. Here, you will be able to update your email, address, phone and password. However, you will not be able to change your username.

Contact us

If you can’t find the answer to your question in the FAQ section above, please use the form below to contact us. We aim to respond to you as soon as possible within 24 hours.